Full in-premise deployment of contact centre infrastructure, technology and processes

The captive in-premise contact centre model involves the deployment of the contact centre infrastructure & technology (hardware & software) within our client’s premises to enable them independently manage their customer engagement business processes. Here, our client is fully responsible for the operations and management of the contact centre while ConSol provides training and on-going support & maintenance.

 


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Consol retains "title" as "Call Centre Service Provider of the Year" in 2016   More