Jobs & Placement | Candidates | Job Application
ConSol is the leading provider of Contact/Call Center Services and Customer Management Solutions in Nigeria. We provide career opportunities for aspiring call center professionals.
Industrial Training (IT) Placement - Customer Service Representatives
Hausa Speaking Customer Service Representatives
Igbo Speaking (Central Igbo) Customer Service Representatives
Yoruba Speaking Customer Service Representative
French Speaking Customer Service Representative
Swahili Speaking Contact Centre Agent
|ConSol Limited |
|• Handle customer complaints or enquiries via telephone, emails or text messages.
• Provide customers with needed information and support
• Make outbound calls.
• Receive inbound calls
• Ensure that customers/callers are satisfied.
• Gather information from customers..
• Consistently ensure call(outbound/inbound) quality
• Contributes to team effort by accomplishing related results as needed.
• Exhibiting competent product Knowledge.
• Promote good listening skills.
• Manage length of calls.
• Utilize computer technology to handle high volume of calls
• Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
• Adherence to call script and call centre policies.