About Us | Our Clients

Our services cut across all verticals, and so do our clients. We are not just an outsourcing service provider; we are consultants providing tailored solutions. Notable among our clients are:

Public Sector:

  1. Lagos State Government – BOM of first emergency response contact centre in Nigeria
  2. National Identity Management Commission (NIMC) – BPO Inbound contact centre service
  3. Nigerian Communications Commission – BPO contact centre services for ECC operations in Minna
  4. Federal Ministry of Communications Technology – Government Information Contact Centre Operations
  5. Federal Ministry of Labor (CSWYE-P) – Government Information Contact Centre Operations

Private Sector:

Financial:

  1. Skye Bank Plc. – Deployment of “Yes Centre” contact centre, personnel recruitment & training
  2. Unity Bank Plc. – Deployment of “We Care” contact centre & personnel training
  3. First Bank of Nigeria Plc. – O&M training for contact centre personnel
  4. Ecobank Plc. – O&M training for contact centre personnel
  5. UBA Plc. – O&M training for contact centre personnel
  6. Leadway Assurance Plc. – Telemarketing of insurance products
  7. Custodian and Allied Insurance Plc. – Telemarketing of Insurance products
  8. Wells Fargo Bank (USA) – Outbound contact centre services for data validation
  9. Oak Pensions Limited – Enterprise Solutions: Cloud contact centre service

Telecommunications:

  1. MTN Nigeria – O&M training for contact centre personnel
  2. Etisalat Nigeria – Managed facilities for 300-seat contact centre operations, O&M training for contact centre personnel, mobile marketing [SMS promotions] to increase revenues
  3. Mobitel – BPO: Inbound/Outbound contact centre service

FMCG:

  1. Nigerian Breweries Plc. – BPO: Inbound/Outbound contact centre service
  2. Procter & Gamble West Africa – BPO: Inbound/Outbound contact centre service
  3. Coca-Cola Nigeria (partnership with Sponge) – BPO: Inbound contact centre service
  4. British American Tobacco (BAT) Nigeria – BPO: Inbound contact centre service
  5. Unilever Nigeria PLC – BPO: Inbound contact centre service
  6. Mantrac Nigeria Ltd – BPO: Outbound contact centre service

Ecommerce:

  1. MallBoxes Nigeria Limited – Enterprise Solutions: Cloud contact centre service
  2. Fleet Technologies Limited – Enterprise Solutions: Deployment of In-premise contact centre
  3. Efritin.com – inbound & outbound contact centre management services
  4. Jiji.com – BPO: inbound & outbound contact centre services
  5. Sliide Airtime Nigeria- Inbound & outbound contact centre management services

Logistics:

  1. Africa Courier Express (ACE) Limited – BPO: inbound & outbound contact centre service

Pharmaceutical:

  1. Sproxil (In partnership with GSK) – BPO: Inbound contact centre services
  2. Sproxil (In partnership with Bio-pharm) – BPO: Inbound contact centre services
  3. SproxilJanssen (in partnership with ) – BPO: Inbound contact centre services

Utilities:

  1. Benin Electricity Distribution Company – BPO: Inbound contact centre services
  2. Eko Electricity Distribution Company PLC – BPO: Inbound contact centre services

Health:

  1. Hygeia HMO – BPO contact centre services, deployment of In-premise contact centre
  2. Premier Medicaid – Deployment of In-premise contact centre

Media and Entertainment:

  1. MultiChoice Nigeria – BPO: Outbound contact centre service

Missions:

  1. British high commission (in partnership with VFS Global) – BPO: Inbound contact centre services
  2. Redeemed Christian Church of God (RCCG) – Deployment of Radware Linkproof solution for multil-location operation

Want to know more or just want to get started?

ConSol News

2016-11-26

Consol retains "title" as "Call Centre Service Provider of the Year" in 2016   More

2016-11-21

ConSol and its MD bag Industry Champions Award from contactcentreworld.com   More